Cartridge Exchanges

used ink-jet printer cartridges
Image by Lonely Soul via Flickr

Some of our new customers get confused about how we work, especially when it comes to exchanging cartridges. Let me see if I can clarify how it works.

When you buy a refilled or remanufactured cartridge from us, we need to replace the cartridge you’re buying in order to keep our prices as low as they are.

One way for us to replenish our stock of empty cartridges is to buy them from brokers or our customers. We generally pay $1 for empty ink cartridges and $3 for empty laser cartridges.

If you come in to buy a cartridge without an empty one to exchange, we have to add the cost of replacing that cartridge to your purchase. For example, if you’re buying an HP 56 black ink cartridge without an exchange, the cost to you is $12.99, a dollar more than it would be with an empty cartridge to exchange. If you bought an HP Laserjet 2600 cartridge for $49.99 without an empty to exchange, the actual cost before tax would be $52.99 ($49.99 + $3 core charge).

It’s really no different than when you buy a car battery. Without an old battery to exchange for the core, a core charge is added on in order to replace the battery you’re purchasing.

To encourage recycling, we also buy empty cartridges that are in good shape, are original cores and ones that we need. So if you came in to buy an HP 21 black ink cartridge and you had 3 empty cartridges with you, we would consider one to be an exchange for the one you’re buying and we’d give you an additional $2 off for the extra cartridges.

We don’t always purchase empty cartridges (in many cases we already have plenty of empty cores) but we are always willing to recycle any you have. This prevents them from winding up in our local landfill. We prefer to reuse cartridges, but if we can’t reuse we want to at least recycle.

If you ever have any questions regarding what we do or how we do it, and your questions aren’t answered on this website, please call us, send an email or drop by. We’d be happy to answer any question you may have.

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