Ink & Toner Cartridges HP, Canon, Brother

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Did you know that CW San Diego provides high quality replacement printer cartridges for all major brands including HP, Canon, Brother, Epson, Lexmark, and Dell? Did you know that CWSD’s thousands of customers range from students and teachers to multi-billion … Continue reading

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HP Cartridge Error Troubleshooting

Due to a recent firmware update from HP, some users may encounter an error message when using certain re-manufactured inkjet cartridges.

Currently the issue is limited to the following cartridge numbers: HP 934XL / 935XL, 950XL /951XL or 970XL / 971XL

and the following printer model numbers: OfficeJet Pro 6230 series, OfficeJet 6810, 6820 series, OfficeJet Pro 6830 series, OfficeJet Pro 8610, 8620, 8630, 8640, 8660 series, OfficeJet Pro X451dn/dw, X476dn/dw, X551dw, X576dw.

If you are receiving an error message while using a Cartridge Warehouse of San Diego printer product please consult this troubleshooting advice from HP.  Following the instructions in the link will allow users to alter the firmware update and continue to use re-manufactured ink cartridges.

HP Firmware Customer Support

If you continue to experience issues please contact us and we will work to solve your printer problems.

Our product microchips are currently being updated to work seamlessly with HP printers and avoid this inconvenience in the future.

CWSD products are guaranteed against defect for a full year and we always stand behind the products we sell.

Thank you for your understanding as we remedy this issue.  We greatly appreciate your business and loyalty.

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2017 New Year’s Resolutions!

Happy New Year San Diego!

The start of a new year is always a great time to make some positive changes both at home and at the office.

If you resolve to:

1.Save Money

2. Help the environment

3. Buy Made in America products

Then we can help!

Our high quality, fully guaranteed, printer cartridges are not only economical, they are environmentally friendly.

Furthermore, the majority of our products are re-manufactured right here in California, supporting our local economy and creating green jobs.

If you need replacement ink or toner printer cartridges for HP, Brother, Canon, Xerox, or any other brand give us a call at 858-581-9191 to learn how much you can save.

We offer free, same day delivery throughout San Diego and we recycle all printer cartridges and related materials.

We look forward to hearing from you soon!

Happy 2017!



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We are moving to a new location!

We are proud to announce that CW San Diego has a new home at 7202 Clairemont Mesa Blvd San Diego, CA 92111.  The location is just East of the 805, off Shawline Street (behind Arby’s).  If you need directions to the new store please call us at 858-581-9191.

We would like to thank our thousands of loyal customers for 10 successful years in Clairemont.  This new facility gives us more square footage and will allow us to continue to grow and provide service to all of San Diego County.

Everyone here at CWSD is excited about the future of our business and we welcome the opportunity to continue servicing your ink and toner needs.  Thank you for your loyalty and we look forward to seeing you at the new location.

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(If you’d like us to include your opinion of our products and/or service on this page, please send us your comments by clicking this link.)

A follow up on my experience with Cartridge World.

I was getting “remove and check cartridge” and “cartridge error – refer to manual” messages.
I bought a black “refill” cartridge ($15) at Cartridge World at clairemont square. It didn’t solve the problem.  I brought the cartridge back to Cartridge World.  The technician wasn’t there on Saturday to re-check the cartridge, so they gave me a second “refill” cartridge.

That still didn’t solve my problem, so rather than spending more to buy a color cartridge as the next step to solving the problem  -  I took my printer into Cartridge World and they re-checked the cartridge and the cartridge/printer connections, used a “test” color cartridge to determine that a new color cartridge would fix the problem.

If you buy a “refill” cartridge at Cartridge World they will stand behind it.   At Cartridge World they have the refill cartridges on the self all sealed and boxed.  You don’t have to wait while they refill the ink on your cartridge like at Walgreen’s.  You need to bring in any old used cartridge to save the dollar fee if you don’t have one.

I don’t plan to buy expensive “new” ink cartridges any more.


Who said customer service is dead? We have used Cartridge World San Diego in the past to refill our ink toners but this time we needed to have a very important and hard to find drum cartridge replenished in one of our Dell color laser printers. It was month end for our business and the worst possible time for our printer to go down, we needed it ASAP. We communicated this with Cartridge World San Diego and like most good businesses they immediately understood our concerns. Knowing our crunch for time they offered to pick up the old cartridge from our office and deliver the replenished one later in the business day, which they did! Wow, talk about customer service.

Thank you again.

Salvatore Friscia
San Diego Premier Property Management

I purchased my first refurbished printer cartridges from Cartridge World in part because the company’s conscientious commitment to the environment appealed to me. I have been very impressed with the quality of the cartridges – they have produced the same print quality as new cartridges at a substantial cost savings. I also have been very impressed with the responsiveness and personal service provided by the company. I definitely can recommend Cartridge World and its products.

Bruce D. Grant, A.P.C.

BioTech nology Law Group

Phone (858) 623-9470

Cartridge World of San Diego has brought us remanufactured printer cartridges for two different laser printers and we are pleased with the quality. There is a substantial cost savings without compromising the quality, especially for the number of documents we are constantly printing.

Sara Goldman

Office Manager, The Law Offices of Steigerwalt & Associates

355 5 Fourth Av.

San Diego, CA 92103

(619) 297-2800

I have been very happy with the service and the quality from Cartridge World. My office goes through a lot of printing supplies, so I was first attracted to the economics of using remanufactured toner cartridges. I was also a bit skeptical.Thankfully, the quality has been outstanding, and that’s true for the three different HP laser printers we use. Cartridge World is now my exclusive printing solution.

I am glad to recommend it to anyone that wants to save money and environment!

James E. Dunn

Attorney at Law

The Chamber Building

110 West “C” Street, Suite 2108

San Diego, CA 92101

(619) 234-5778

We have used the ink refills and remanufactured toner cartridges from Cartridge World, San Diego and the quality is in- differentiable when compared to the OEM cartridges. We like the prompt pick up and delivery. Plus it makes us feel good about recycling!

Dennis SteinOwner, The UPS StoreRegents Rd. UTC area

We have refilled our ink cartridges at the Cartridge World store in San Diego on several occasions and as small business owners concerned w/ our printing quality, we appreciate the quality of their products. The cost and customer service are added benefits.

Jim and Karina Graham

Owners, Instant Imprints

Point Loma

(619) 222-5600

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Changes at C W San Diego

We are making a few changes in the store.

In case you haven’t come by lately, we’re changing the space allocations in the front part of our store. We’ve moved the counter forward, which means you don’t have to walk 30 feet for service and we have a whole lot more room to work in. Our redesign isn’t complete yet, but all the work ahead is on our side of the counter, so you shouldn’t be inconvenienced by that at all.

The other big change is our switch over to a new and better POS (point of sale) register system. This is a major change for us, the software on this system is completely different from our old, Windows 98 based system. We face a steep learning curve, and while we’ve made every effort to educate ourselves on this new system before implementing it, we couldn’t anticipate every possible glitch. As a result we’re learning on the job.

After a week or so we all should be much more proficient with the new register than we are right now. We do apologize for any inconvenience or delay we might cause you as we figure out our new setup. In the end we’ll be able to provide more services to you with this system than we were able to before.

For instance, if you’d like to be included on the mailing list for our monthly newsletter just let us know via email or the next time you stop by the store. We can create a customer profile that includes your email address. Be assured, our customer information goes no further than our own store. We do not share customer information with anyone, not a third party. It resides solely on our own hard drive. I have been involved with internet security for several years, and I would not assure you of your information’s security if we could not provide it.

I think you’ll enjoy our newsletter. Every month I share changes at CWSanDiego, new cartridges we can fill, I try to find new and interesting stories about printers and printing. Frequently I include tips and tricks you can use to make your home or office printing more economical and efficient and some months you’ll find a coupon for additional savings. Best of all, each issue offers the option to opt-out of future deliveries. We will never spam those who prefer to no longer receive our newsletter.

We agreed on a new look for this website as well. As long as we’re upgrading, let’s do it right. Let us know what you think. Constructive feedback is always welcome.


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Alternatives to Printing

Any digital data storage device can be used to...

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This may sound strange coming from someone who makes a living from selling printer cartridges, but there are times when printing isn’t the best storage solution. That’s all printing really is, a means of storing text or images on a paper medium by using a device that imprints that data onto paper using either ink or powdered toner.

Printing as a storage medium is among the oldest concepts in computing. The first printers widely adopted were dot matrix printers. Printers haven’t evolved all that much beyond their origins. Printing isn’t much more than writing on paper done by machine.

As a storage medium ink, and to a slightly lesser extent toner, on standard print paper has a short shelf life. Most printed pages start to yellow and fade within a few years. They are subject to damage from exposure to water, the Sun, high humidity, insects and a host of other common factors in our environment.

For the storage of non-vital images and documents this is usually not a major problem. However, for important personal documents, business documents and treasured photos, a more permanent and less vulnerable means of storage is required.

Currently the most popular media for extended storage are compact disk (CD), digital video disk (DVD) and digital tape. Something to keep in mind; advances in technology will most certainly make CDs and DVDs unusable and unreadable within a couple of decades. Can you imagine what it would be like to have all your important business paperwork stored on 8-track tapes or cassettes?

Some printer manufacturers make the claim that their inks and papers will permit images to be preserved up to 100 years, a bold claim that no one has been able to fully substantiate yet. It is acknowledged that printing on acid-free paper with archival inks, then controlling the environment in which the pictures are stored, provides the best chance that images will survive for years and most likely decades.

In light of all this our recommendations would be:

  • For everyday printing of non-essential documents and images, standard ink and regular copy paper/photo paper is completely adequate.
  • For important pictures, use archival-quality ink and acid-free paper then store the prints in a controlled environment.
  • For important personal and business documents, record them to CD, DVD or data tape. Keep two copies, one on-site and the other off-site. As storage media evolve, transfer the documents to the most current medium.
  • Revisit your stored media at least once a year to asses its condition. Signs of wear or discoloration may indicate a need to re-record the data to new media.
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4th and 5th of July store hours

Digital photo taken by Marc Averette. Downtown...

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As noted on the sidebar under “Store Information & Hours” we will be closed this coming Sunday, the 4th of July.

However, since all of our suppliers will be closed on Monday, the 5th, we will be working a shorter day. We will be open Monday from 9am to 2pm.

We apologize if this inconveniences you. Should you have an emergency need for a cartridge after 2pm, please call and let us know. If at all possible we’ll stay open for you or deliver it if it meets the criteria for delivery.

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HP 920XL

I mentioned recently that we can now provide you with an alternative to paying full price for the HP 920 cartridges.HP 920XL

We can also offer the XL version of these, but we need your help. We currently do not have enough empty cores to send to the supplier who refills them and re-chips them for us.

We would appreciate it if you could bring in any empty HP 920XL cartridges you may have laying around so that we can send them in for re-manufacturing. The more of them we receive and the sooner we send them in the sooner we will have them available to you.

Please, help us help you. Recycle your empty cartridges with CW San Diego and we’ll reward your efforts by providing quality cartridges for a substantial savings over the retail cost of originals.

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Do you get crashes when printing in Leopard (OS X 10.5)?

The Aqua GUI in Mac OS X Leopard. Among the ch...
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If so, here’s one possible cause and solution from the excellent website, posted by Tom Neale:

Several models of HP LaserJet printer are known to crash or hang when certain documents are printed from 10.5/Leopard machines. The culprit may be a bad or corrupted font, in particular, version 6 of the Papyrus font. In short: replace the font file with one from a 10.4 installation to stop the printer crashes.

The longer version: I have a Color Laserjet 3800n and also a 2430dtn that crash any time a document that uses the Papyrus font is printed from a machine running Mac OS 10.5.x. They display an Error 49.4 C02 code and the printer must be powered cycled to clear the problem. HP lists this code as ‘A critical firmware error has occurred;’ not particularly useful or informative. The same problem did not occur when printing from 10.4.x machines.

This all led me to look at the font itself. The file always passes the verification tests in Font Book; there is nothing overtly wrong with it. But, it clearly does not get along well with these HP Laserjet printers. The version of the font installed on a 10.5 system is is 6.0d6e1. It contains both Regular and Condensed versions of the font.

I went hunting for a different version of the Papyrus.dfont file and found one on a 10.4.11 machine. It is version 4.0d1e1 and contains only Regular, not Condensed. Replacing the newer font with the older one in the /Library/Fonts folder allowed me to successfully print documents using the Papyrus font. This has fixed the printer crashing problem for me.

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